Questions to Ask a Home Security System Company Before Buying

If you are looking to purchase and install a home security system, you will want to make sure you are getting the services of a company that will help you sleep soundly knowing your home and family are being watched over at all times of the day or night. To ensure the companies you are considering will be reliable, forthright and trustworthy, here are the questions you should ask each and every security system company you are considering for your system.

1. How long have you been in business? Obviously, the longer a company has been operating, the better. You will know that the company is not likely to go out of business anytime soon, leaving you without the security you depend upon.

2. Are you properly licensed? Do not ever employ the services of a company that cannot produce a copy of their license or with the number of their certificate. You do not want to give your money to a company that might not be around next week or next month.

3. Are you bonded and insured? If the company is not insured and something happens to your home security system to where it malfunctions and you are robbed or worse, you will not be able to recoup any of your costs.

4. Do you own your own monitoring company? If you do, where is it located? You should know where the company's central monitoring center is located so that you know that your system is not being monitored by just the owner of the company when he is at his computer. You want eyes on your system 24 hours a day, 7 days a week.

5. What kind of warranty do you offer and what components are covered? Again, if your system malfunctions, you want to have some guarantee that you will get at least a portion of your money back. Never purchase a home security system that does not offer a warranty. You want the company to stand behind its product.

6. How much do you charge for monthly monitoring in addition to the equipment and the installation fee? This is important for you to find out because it is the one charge that will be recurring. You will pay for the installation and the equipment right away, but the monitoring will be paid each month until you discontinue service. This is especially important information if you are entering into a contract for a set amount of time. You will want to know how much you are going to have to pay for that term.


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